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To apply a discount code, enter the code in the "Discount Code" field at checkout and click "Apply." The discount will be automatically applied to your order total if the code is valid.

Yes, you can easily update your cart. To change the quantity, adjust the number in the quantity box next to the item. To remove an item, click the "Remove" or "Delete" button next to the product.

We accept various payment methods, including Visa, MasterCard, American Express, Apple Pay, Google Pay, Tabby and Cash on Delivery (COD) for select locations.

Yes, your payment information is secure. We use industry-standard encryption technologies to protect your data and ensure your transactions are safe

After placing an order, you will receive a confirmation email with a tracking link. You can also log in to your account and view your order status under "My Orders."

To cancel or modify an order, please contact our customer service as soon as possible. Changes can be made before the order is processed for shipping.

If you receive a damaged or incorrect item, please contact our customer service immediately with your order details and photos of the issue. We will arrange for a replacement or refund.

Yes, we have a hassle-free return and exchange policy. You can return or exchange items within 7 days of receipt, provided they are in their original condition. Please check our Return Policy for more details.

You can reach our customer support team via email at info@fatio.ae, call us at +971-58-575-3960, or use the live WhatsApp chat feature available on our website.